The Most Important Terms and Conditions (MITC) of the loan agreed between
1. Loan
Loan Amount Sanctioned : Rs. <SANLOAN>
Loan Amount Disbursed till : Rs. <dsbtAmt>
date Purpose of Loan Rate of : <purpose>
Interest : <rate> % p.a.
Tenure : <tenure> Years
Any changes in the interest rate would be available on www.vhfl.in and also displayed in our VHFL branches.
2. Fees and Other Charges
Please refer attached Tariff Schedule.
Note: Tariff Schedule is subject to change and is binding to customers. Updated Tariff Schedule is available on www.vhfl.in and also displayed in our Branches.
3. Security for the Loan
Mortgage: <propertyAddress1> <propertyAddress1> <propertyAddress1>
Guarantee : <guarantee>
Other Security : <other Security>
4. Insurance of the Property/ Borrowers
The Borrower may be required to obtain insurance cover for the property or himself, as per the terms and conditions contained in the sanction letter.
In case you have opted for insurance cover, VHFL shall be made as sole beneficiary under these insurance cover policies and the insurance policy copy will be couriered to your mailing address.
5. Conditions for Disbursement of the LoanThe Borrower shall
6. Repayment of Loan & Interest
The EMI For your loan is :
| From Year | To Year | EMI Amount |
|---|---|---|
| <fromYears> | <toYears> | Rs. <emiamount> |
| <fromYears> | <toYears> | Rs. <emiamount> |
| <fromYears> | <toYears> | Rs. <emiamount> |
| <fromYears> | <toYears> | Rs. <emiamount> |
| <fromYears> | <toYears> | Rs. <emiamount> |
Term for Repayment: <repaymentYears> Years
Number of Installments to be paid: <installmentNos>
EMI shall be presented on the <emiDate< of each month. Request you to maintain sufficient balance to ensure clearance of EMI.
Any changes in interest rate, EMI or loan tenure would be communicated to you via letter or through email.
7. Recovery of overdue
8. Date on which annual outstanding balance statement will be issued:
As per the request of the Borrower, after the end of the financial year.
9. Customer Services
For any queries, please call us on 7719085333 from Monday to Friday between 10:00 a.m. to 7:00 p.m. and on last Saturday of each month between 10:00 a.m. to 7:00 p.m. or write to us at kingarhd@vhfl.in.
Home Branch: <branch>
Branch Timings
Monday to Friday: 10:00 a.m. to 7:00 p.m.
Every Month Last Saturday: 10:00 a.m. to 7:00 p.m.
Important documents
All requests for obtaining copies of your documents are accepted at our Customer Care on 7719085333 from Monday to Friday between 10:00 a.m. to 7:00 p.m. and on last Saturday of each month between 10:00 a.m. to 7:00 p.m.or write to us at kingarhd@vhfl.in
Kindly refer the attached Tariff schedule for applicable charges. For a detailed list of all services & charges, please visit www.vhfl.in.
10. Grievance Redressal
VHFL is committed to extend its best services to its customers through our channels. Our grievance redressal process ensures that your grievance can be addressed by us and you can bring it to the notice of our senior management in case you are not satisfied with the solution you have received. If you have any grievance, please follow the steps provided below:
Step 1
Call us on 7719085333 from Monday to Friday between 10:00 a.m. to 7:00 p.m. and on last Saturday of each month between 10:00 a.m. to 7:00 p.m.
Email: kingarhd@vhfl.in
Branch: Kindly contact the Branch / Service Manager of the business location where you hold your account.
Step 2
If the resolution you receive does not meet your expectation, please write to our Nodal Officer at kingarhd@vhfl.in.
Step 3
If you are still not satisfied with the resolution you receive, please write to our Director at omprakashdua@vhfl.in
Step 4
If you are still not happy with the resolution provided, you can approach the National Housing Bank by lodging a complaint:
